
The increasing complexity of social work practice presents significant challenges to practitioners, particularly those entering the profession as newly qualified social workers (NQSWs). These challenges affect workforce retention and overall well-being, necessitating a deeper understanding of professional resilience. A recent study conducted through longitudinal and qualitative research explored the factors that contribute to the development, maintenance, and integration of professional resilience among social workers. The study followed participants from their time as students in a Master of Social Work (Qualifying) (MSW(Q)) program through to their early experiences as professionals. The findings highlight the evolving nature of resilience, the critical role of relationships, and the disparities between academic preparation and workplace realities.
The social work profession demands engagement with marginalized and disadvantaged individuals, advocating for social justice and overcoming systemic barriers. However, research has shown that the challenging conditions of social work practice often lead to burnout, vicarious trauma, and compassion fatigue. Studies indicate that resilience plays a crucial role in mitigating these adverse effects, allowing social workers to adapt to their professional environments. While earlier research has largely focused on individual attributes such as emotional intelligence and personal coping mechanisms, recent inquiries emphasize the interplay between environmental factors and individual capacities in shaping resilience. This study adopts a strengths-based approach to understanding resilience as a dynamic and socially constructed process.
Research Aim and Methodology
The primary aim of this research was to explore social workers’ perceptions of the factors influencing their professional resilience during their transition from students to practitioners. Using a social constructionist and critical theoretical framework, the study employed a longitudinal qualitative design. Data were collected through semi-structured interviews conducted at two stages: the final year of the MSW(Q) program and approximately six months into professional practice. The research drew participants from eight Australian universities, employing narrative inquiry and thematic analysis to identify key themes related to resilience.
Ethical Considerations and Participant Recruitment
Ethical approval was obtained, and participation was voluntary, with informed consent secured at both interview stages. A total of 23 participants were recruited, with 19 continuing into the second stage. The study ensured anonymity by allowing participants to choose pseudonyms. Participants varied in age, cultural background, and educational experiences, providing a broad perspective on the factors influencing professional resilience.
Key Findings
Personal Adversity and Identity Formation
Many participants reflected on personal adversities, such as mental distress, domestic violence, and financial hardship, as formative experiences that contributed to their resilience. They described how these experiences enhanced their empathy, self-awareness, and ability to support others facing similar challenges. Many participants acknowledged that resilience developed over time through life experiences, reinforcing the notion that professional resilience is inherently linked to personal resilience.
Participants also noted the importance of self-awareness in maintaining resilience. As they transitioned into professional roles, they continued to encounter personal challenges, including difficulties securing employment, health diagnoses, and personal relationships. In these instances, they drew upon strategies they had previously developed, such as seeking support from peers, engaging in self-care, and accessing therapy. The participants’ narratives reinforced the idea that resilience is an ongoing process shaped by an individual’s ability to reflect on and learn from adversity.
The Role of Education in Professional Resilience
Social work education played a crucial role in facilitating self-discovery and strengthening professional resilience. Many participants described their academic journey as transformative, citing experiences such as critical reflection, engagement with peers, and interactions with faculty as instrumental in developing self-insight. Managing academic pressures, accessing university support services, and balancing multiple responsibilities also contributed to resilience.
Participants noted that field placements provided valuable opportunities to observe and model professional behavior, learn effective coping strategies, and engage in reflective practices. However, while they viewed education as a foundational component of their resilience, they anticipated and later experienced significant differences in workplace realities.
Supervision as a Protective Resource
Supervision emerged as a critical factor in developing professional identity and resilience. During field placements, participants generally found supervision to be a safe and supportive space for learning, self-reflection, and professional growth. However, as they transitioned into the workforce, many encountered challenges in accessing quality supervision. Some reported irregular or inadequate supervision due to workplace constraints, while others sought external supervision to compensate for workplace deficiencies.
The quality of supervision significantly influenced participants’ confidence and resilience. Those who received consistent and meaningful supervision described it as a protective resource, helping them navigate professional challenges. Conversely, those who lacked adequate supervision reported feeling unsupported, questioning their professional competence, and contemplating career changes.
The Impact of Workplace Support on Resilience
Participants highlighted the role of teams and management in shaping their resilience. During field placements, they observed workplace dynamics and learned from experienced professionals. Many noted that positive team environments fostered resilience by providing opportunities for collaboration, emotional support, and shared learning.
As practitioners, participants reported mixed experiences with workplace support. Those in supportive teams described a sense of belonging and access to valuable professional guidance. However, others encountered unsupportive environments where high workloads, lack of recognition, and limited managerial support negatively affected their resilience. Some participants responded by seeking support from external networks or considering job changes.
Discussion and Implications
The findings underscore that professional resilience is a multifaceted and evolving construct shaped by individual experiences, educational environments, and workplace conditions. The study reaffirms that resilience is not solely an individual trait but is socially constructed, emphasizing the importance of external support systems. These insights have significant implications for social work education, workplace policies, and professional development programs.
Universities and professional bodies play a vital role in preparing social work students for the realities of practice. Curriculum design should integrate opportunities for self-reflection, critical analysis, and discussions on navigating workplace challenges. Moreover, educators must equip students with the skills to advocate for their needs, recognize supportive workplace environments, and develop strategies for maintaining resilience beyond their academic journey.
Employing organizations must acknowledge the importance of supervision, team support, and managerial engagement in sustaining social workers’ resilience. Implementing structured induction programs, ensuring regular supervision, and fostering collaborative team cultures can enhance practitioners’ well-being and reduce attrition. In the UK, initiatives such as the Assessed and Supported Year in Employment (ASYE) offer a structured transition period for NQSWs, which could serve as a model for similar programs in other regions.
Limitations and Future Research
While this study provides valuable insights, it is limited by its sample size and geographic focus on Australia. Future research could explore cross-cultural perspectives on professional resilience and examine the long-term impact of workplace interventions. Additionally, further studies should investigate how different educational institutions and employment settings shape social workers’ resilience trajectories.
Conclusion
Professional resilience in social work is a dynamic and contextually influenced quality that develops over time. Social work students and practitioners benefit from supportive educational environments, meaningful supervision, and workplace structures that foster resilience. Universities, professional organizations, and employers share the responsibility of ensuring that social workers are equipped with the resources necessary to sustain their well-being and effectiveness in practice. By acknowledging the systemic and relational nature of resilience, the profession can move towards creating sustainable conditions that enable social workers to thrive.





